Address: Altair Astro Limited, Unit 2, Earle Road, Rackheath Industrial Estate, Norwich, Norfolk, NR13 6NT, United Kingdom
Order Delivery times:
Most items ship out within 2 UK working days if they're in stock. We use insured couriers only, who deliver UK Mainland within 72 hours. The total elapsed time from placing an order to receiving it can be up to 4 working days in the UK. For USA/Canada: 4-6 Days. Japan, Australia, Middle East: 5-8 days.
Pre-Orders & stock: Sometimes products need to be ordered in, to complete your order. We'll let you know by email with our best delivery estimate. Bear in mind that most Astronomy equipment is made in small quantities and often ordered from overseas. Some products are made to order and this is displayed on the website. For products requiring payment in advance, we'll discuss this with you, or it will be shown as "Pre-order" with a delivery estimate.
RETURNS: Please do not try to initiate a return without a support ticket number, which you can get from www.altairastro.help.
Need Equipment not shown on our website?
Please contact us for custom optical filters for microscopy and space science, custom pier fabrication, 3D printed parts, and customisations of cameras, electronics or optical products for special applications.